Shipping Policy

At Mamma’s Liquid Love, we are committed to delivering your order as quickly and smoothly as possible. Please review the shipping information below before placing your order.

Shipping Coverage

We currently ship within the United States only.
At this time, we do not offer international shipping.

Orders may be delivered to residential addresses, business addresses, and eligible mailbox locations where supported by the carrier.

Shipping Time

Delivery Time = Processing Time + Shipping Time

The estimated total delivery time for all destinations within the United States is 8–12 business days.

Processing Time

Orders are typically processed within 1–2 business days (Monday to Saturday) after payment has been successfully confirmed.

Shipping Time (Transit Time)

Once shipped, orders are generally delivered within 7–10 business days (Monday to Saturday).
Please note that the total delivery time may vary depending on your location, carrier delays, weather conditions, holidays, or other unforeseen circumstances.

Shipping Cost

We offer Free Shipping for all eligible orders with an order value of $100.00 and over within the United States.
For orders under $100.00, a flat shipping rate of $4.99 will be applied at checkout.

Shipping Carriers

We may ship orders using trusted carriers such as:

USPS
UPS

Carrier selection may vary depending on the destination, package size, and shipping conditions.

Shipping Delays

Shipping times provided on our website are estimated only and begin from the date the order is shipped, not the date the order is placed.

While we do our best to ensure timely delivery, delays may occur due to circumstances beyond our control, including but not limited to:

Incorrect or incomplete shipping addresses
Carrier-related delays
Severe weather conditions
Holiday shipping volume
Customs or government-related delays (if applicable)
Other unexpected logistical issues

For this reason, actual delivery times may be longer than originally estimated.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping and billing information at checkout.

If you realize that you entered an incorrect shipping address, please contact us as soon as possible at [email protected].

We will do our best to update the address if the order has not yet been processed or shipped. However, if the package has already been shipped, we may not be able to make changes.

Please note:

If an order is returned to us due to an incorrect or undeliverable address provided by the customer, additional shipping charges may apply for reshipment.
If the order has already been shipped, a refund cannot be processed until the package has been returned to us.

Item Marked as Delivered but Not Received

If your tracking information shows that your order has been delivered but you have not received it, please take the following steps:

Check around your delivery location, mailbox, porch, front desk, reception area, or with household members/neighbors.
Contact the shipping carrier directly for additional delivery details or assistance.
If the issue still persists, please email us at [email protected] and we will do our best to assist you.

Please understand that once an order has been handed over to the shipping carrier, delivery is managed by the carrier and is outside of our direct control. However, we will still try our best to help you resolve the issue.

Lost, Stolen, or Delayed Packages

Mamma’s Liquid Love is not responsible for packages that are lost, stolen, delayed, or damaged after they have been handed over to the carrier. However, if you experience a shipping issue, please contact us and we will make reasonable efforts to assist you in working with the carrier.